Return policy

Welcome to the Inspired Toy Return Policy. This page outlines our procedures regarding returns, exchanges, and refunds for purchases made on our website.

1. Eligibility

We want you to be completely satisfied with your purchase from Inspired Toy. If for any reason you are not satisfied, you may be eligible to return the item(s) under the following conditions:

• The item(s) must be unused, undamaged, and in its original packaging.
• Returns must be initiated within [number] days from the date of purchase.
• Certain items, such as personalized or custom-made products, may not be eligible for return. Please check the product description for any specific return restrictions.

2. Return Process

To initiate a return, please follow these steps:

• Contact our customer service team at contact@inspiredtoy.com to request a Return Authorization (RA) number.
• Pack the item(s) securely in its original packaging, including all accessories and documentation.
• Clearly mark the RA number on the outside of the package.
• Ship the item(s) to the address provided by our customer service team.

3. Return Shipping

Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping method and insuring the package to ensure safe delivery.

4. Inspection and Processing

Once we receive your returned item(s), our team will inspect the product(s) to ensure they meet our return eligibility criteria. If the return is approved, we will process your refund or exchange within [number] business days.

5. Refunds

Refunds will be issued to the original form of payment used for the purchase. Please note that shipping and handling charges are non-refundable, and a restocking fee may apply in certain cases.

6. Exchanges

If you would like to exchange an item for a different size, color, or style, please indicate your preference when contacting our customer service team for a Return Authorization (RA) number. Exchanges are subject to product availability.

7. Contact Us

If you have any questions or concerns about our Return Policy, please don't hesitate to contact us at contact@inspiredtoy.com. Our dedicated customer service team is here to assist you with any inquiries related to returns, exchanges, or your order.

Thank you for choosing Inspired Toy. We appreciate your business and strive to ensure your shopping experience is enjoyable and hassle-free.